How does Asivikelane measure impact?

This brief explains how Asivikelane measures its impact in improving basic services in informal settlements (PDF, 508.27 KB). It highlights that traditional methods are difficult due to factors like population mobility, overlapping interventions, and limited data. To address this, Asivikelane uses a contribution-based approach, recognising that change comes from multiple actors rather than claiming sole responsibility. It tracks impact across service delivery, budget changes, and system improvements, using consistent estimates and multiple data sources such as resident feedback and partner reports to ensure reliability. Ultimately, the brief shows that measuring impact in complex urban settings requires practical, adaptive methods that prioritise real improvements in people’s lives while maintaining accountability and supporting advocacy for better services.

Abstract based on original source.